I just placed an order, when will it ship?
We do our best to ship items quickly. Please allow 1-3 days production time for your order to ship out. Average shipping times are 2-5 days depending on location. Priority Mail Shipping is usually 1-4 days. We ship from Florida. 

ALL our packages are sent using trackable shipping. Tracking numbers are provided via email, once your item has shipped.  

How long do the bracelets last?
Depending on your lifestyle, anywhere from 4 weeks to 6 months. 

How do you tie the bracelets?
Tie it on at a comfortable position using a simple double knot.
Once tied push the small end beads up, and tie knots underneath each one.
Snip off the excess string.

Do you accept returns? 
We offer a 100 % money back guarantee. Email us for a return authorization number. We give you 14 days from receipt to send it back to us for a full refund. The item must be returned unused, and in it's original condition. You'll need to ship it back at your own expense. Once we receive it, we'll we'll refund the full cost of the item less shipping.

Can I cancel my order?
Due to the nature of handmade goods, orders can only be cancelled within 2 hours, and prior to shipping. You must cancel your order before it ships. If the item is already sent please use our easy return system to get a refund.

I have entered an incorrect address what do I do now?
Email us immediately!  Incorrect addresses can only be corrected prior to shipping.  Unfortunately we can't change the address or refund once the order has shipped.

I have a question that wasn't answered, can you please help?
Absolutely. Email us using the contact form, we usually answer very quickly. Or, call us on 772-828-3480.

We're always happy to help.